Terms of Service

Last updated: July 4, 2026

1. Agreement

These Terms of Service ("Terms") govern your access to and use of the SlapAndBump platform, websites, and services (the "Service"), operated by Lone Star Mat Sports LLC, a Texas limited liability company ("Company," "we," "us"). By creating an account, subscribing, or using the Service, you ("Customer," "you") agree to these Terms. If you use the Service on behalf of an organization (such as an academy or gym), you represent that you have authority to bind that organization.

2. The Service

SlapAndBump provides academy management and in-house tournament software, including member records, attendance, belt and stripe tracking, progress notes, billing tools, and tournament creation, bracketing, scoring, and results. Features may change over time. We provide the Service on a software-as-a-service basis; you receive a limited, non-exclusive, non-transferable right to access and use it for your organization during your subscription.

3. Accounts and security

You are responsible for maintaining the confidentiality of your account credentials and for all activity under your account. You will notify us promptly at support@slapandbump.com of any unauthorized use. You are responsible for the accuracy of information you and your users enter.

4. Customer Data and your responsibilities

"Customer Data" means data you or your users submit to the Service, including your members' personal information. As between you and us, you own your Customer Data. You are responsible for: (a) obtaining any consents and providing any notices required for you to collect and upload your members' data and for us to process it on your behalf; (b) the accuracy and legality of Customer Data; and (c) your own compliance with laws applicable to your business, including any waivers, medical, and liability practices your academy uses. The Service is a record-keeping and operations tool; it does not replace your waivers, insurance, or safety obligations.

5. Acceptable use

You will not: misuse the Service; attempt to access accounts or data that are not yours; reverse engineer or circumvent security; upload unlawful, infringing, or malicious content; use the Service to violate any person's rights; or resell the Service without our written consent. We may suspend access for conduct that threatens the Service or other customers.

6. Fees, subscriptions, and payment

Subscriptions are billed in advance on a recurring basis at the price presented at signup (currently a flat monthly fee). Payment is processed by our third-party payment processor (Stripe); by subscribing you also agree to the processor's terms. Fees are non-refundable except as expressly stated (see the money-back guarantee below and Section 7). You authorize recurring charges until you cancel. We may change pricing on a prospective basis with reasonable notice; founding-academy rate locks, where offered in writing, will be honored per their terms.

Money-back guarantee. If you cancel within fourteen (14) days of your initial subscription and request a refund at support@slapandbump.com, we will refund your first payment. This applies to the first billing period only.

7. Cancellation and termination

You may cancel at any time; cancellation stops future renewals and takes effect at the end of the current billing period. We may suspend or terminate the Service for material breach of these Terms, non-payment, or as required by law. On termination, your right to use the Service ends. We will make Customer Data available for export for a reasonable period after termination on request, after which we may delete it per our retention practices.

8. Availability, support, and changes

We aim to keep the Service available and reliable but do not guarantee uninterrupted or error-free operation. We may perform maintenance, and we may modify or discontinue features. Support is provided via support@slapandbump.com on a commercially reasonable basis.

9. Intellectual property

The Service, including its software, design, and content (excluding Customer Data), is owned by the Company and its licensors and is protected by law. These Terms grant you no rights to our trademarks, logos, or brand except as needed to use the Service. Any white-label or co-branding rights are limited to those we grant in writing.

10. Third-party services

The Service integrates third-party services (for example, payment processing and email delivery). Your use of those features may be subject to the third party's terms, and we are not responsible for third-party services.

11. Disclaimers

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT, TO THE MAXIMUM EXTENT PERMITTED BY LAW. WE DO NOT WARRANT THAT THE SERVICE WILL MEET YOUR REQUIREMENTS OR BE UNINTERRUPTED, SECURE, OR ERROR-FREE. YOU ARE RESPONSIBLE FOR YOUR OWN SAFETY, WAIVER, INSURANCE, AND LIABILITY PRACTICES; THE SERVICE IS NOT A SUBSTITUTE FOR THEM.

12. Limitation of liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE COMPANY WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR FOR LOST PROFITS, DATA, OR GOODWILL. OUR TOTAL LIABILITY ARISING OUT OF OR RELATED TO THE SERVICE WILL NOT EXCEED THE AMOUNTS YOU PAID US IN THE TWELVE (12) MONTHS BEFORE THE EVENT GIVING RISE TO THE CLAIM. SOME JURISDICTIONS DO NOT ALLOW CERTAIN LIMITATIONS; IN THOSE, THE LIMITATIONS APPLY TO THE EXTENT PERMITTED.

13. Indemnification

You will indemnify and hold harmless the Company from claims, damages, and expenses (including reasonable legal fees) arising from your Customer Data, your use of the Service, your violation of these Terms, or your violation of any law or third-party right, including claims by your members related to your academy's operations, waivers, or events.

14. Governing law and disputes

These Terms are governed by the laws of the State of Texas, without regard to conflict-of-laws rules. The exclusive venue for disputes is the state or federal courts located in Harris County, Texas, and you consent to that jurisdiction.

15. Changes to these Terms

We may update these Terms; material changes will be communicated by reasonable means (for example, posting the updated Terms with a new date or notifying you by email). Continued use after changes take effect constitutes acceptance.

16. Contact

Lone Star Mat Sports LLC, 28610 Highway 290, Ste F09-314, Cypress, TX 77433-5462. Questions: support@slapandbump.com.